Ainfox Patio Umbrella Base
Material: HDPE and Steel,
Product size: 20.0 inches x 4.7 inches (Diameter x Height)
Adjustable knob: Tighten the adjustable knob on the steel pipe to ensure the best strength and stability regardless of the size of the umbrella pole.
Controlling water spray: The umbrella stand can be filled with water at will according to your needs.
Maximum water filling capacity: 22KGS/48.50LBS
Fit for Patio umbrella pole diametre with 1.77inch ~
Welcome to Ainfox,we strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy.
Plus, we provide you with a 60-day, risk-free return policy. Please send us an email with your return request along with your order number included. Also, please let us know the reason for your return. We may ask for photos or videos for our records–any you can supply would be much appreciated. We will issue a Return Merchandise Authorization (RMA) number.
General Information For All Returns
All items must be returned in their original factory packaging and in “NEW” condition.
Items returned in other than “ NEW” condition will be subject to a 15% restocking fee. The restocking fee will be deducted from your refund.
A Return Merchandise Authorization (RMA) number is required for all returns.
Returns are processed and credited within 7 to 10 days of receipt.
Returned items are subject to inspection prior to issuing a refund.
You’ll be responsible for shipping the products to the return address provided with the RMA number.
All returned items must be disassembled and repackaged as they were originally received. Items not returned in this condition may be subject to additional fees.
We strongly suggest using a traceable and insurable shipping method when making your return. We are not responsible for returns lost or damaged in transit.
30-Day Risk-Free Policy
You are free to return any item within 30 days of receipt.
A 30-day risk-free policy applies to all items.
No restocking fee is applied for items returned in “NEW” condition.
No shipping fee is applied for the return of the item.
The 30-day risk-free policy is only for orders within the continental United States.
Some items cannot be returned:
* Special Priced Items
* Flash Deals
* Bundle discounts (unless the entire bundle is returned)
However, if your product is damaged or defective, these exceptions do not apply. In this case,contact with Ainfox customer service, we will work with you to find the best solution.
Return After 30 Days Of Receipt
You are also free to return any item after 30 days of receipt.
In this case, we offer two return options:
- Option A:
The total cost of shipping will be deducted from your refund.
A 10 percent restocking fee will be deducted from the refund amount for all opened products.
- Option B:
No shipping fee is applied.
A 15 percent restocking fee will be deducted from the refund amount for all opened products.
Order Cancellation
If you want to cancel your order, please email us at service@ainfox.com or online chat now within 1 hour of placing the order and before 12pm Central. We will issue a full refund if the order is canceled and the product has not yet shipped. If one hour has passed, the order will be processed for shipping and on-time delivery. At that point, it cannot be canceled and will need to go through the Return Merchandise Authorization (RMA) process. Shipping costs for returned merchandise will be deducted from your refund. If you refuse delivery of an order, Ainfox will deduct the cost of shipping from your refund.
Ainfox.com warranties this product to be free from defects in material or workmanship for a period of One (1) year following the date of purchase, provided that the product is used in a home environment. This limited warranty does not cover failures due to abuse, accidental damage or when repairs have been made or attempted by anyone other than Ainfox.
Ainfox Care warranty is not transferable and cannot be extended to other merchandise. Warranty is only supported for orders that were placed throughout Ainfox.com. The warranty is only valid when the product is used for its intended purpose and under normal use. Defects or damages caused by negligence, misuse, intentional or in accident, modification, or commercial purposes will not be covered by the warranty.
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FAQ
We ship to the whole US except Alaska, Guam, Hawaii, Puerto Rico. We don't ship to FPO, APO, and PO Box addresses.
The items will be shipped out within 24 hours during working days after we receive your payment, which means our carrier will pick up the items within 24 hours.
The fulfillment of the delivery will take 3 to 5 days affected by the distance and the carrier's operational efficiency. Your patience will be highly appreciated when expecting the items.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. Thank you in advance for your understanding. If the item is damaged in transit, please contact us at service@ainfox.com within 3 business days, we will exert great effort to resolve this.
Ainfox.com warranties this product to be free from defects in material or workmanship for a period of One (1) year following the date of purchase, provided that the product is used in a home environment. This limited warranty does not cover failures due to abuse, accidental damage or when repairs have been made or attempted by anyone other than Ainfox.
If you want to cancel your order,pls contact with service@ainfox.com within 1 hour of placing the order and before 12pm Central.
